What We Do
CMI is the Chicago-based manufacturer and marketer of CraftMaster
Interior Doors, MiraTEC Treated Exterior Composite Trim and
Extira Treated Panels. CMI operates door manufacturing facilities in
Christiansburg, Va., Ozark, Ala., and Garland, Texas.
Description of the Problem
At CMI, we had a basic purchase order process and designated lead
time from our supplier that worked well. However, before working
with MJB, we had continual inventory problems. The inventory
surplus led to wasted resources. It was common for us to experience
shortages and back orders and to exert significant human resources
managing these issues.
Why We Chose MJB Wood
We chose to work with MJB Wood because of the product line and
the technology they offer. The ability to have all the information we
need – when we need it – offers us many efficiencies. We reduced
our on-site inventory. We also like the product line and currently use
VOC, door core, lock blocks, rails and Green Core.
The Results Since Implementing
No one else in the market has the technology that we now have
with MJB Wood. As a result of the technology MJB offers, we
consolidated internal resources and have made our purchasing
function more efficient. We have dramatically improved inventory
levels and saved money. Our receiving team now handles additional
responsibilities. When we run into an issue, MJB jumps in and helps
us solve the problem. Partnering with MJB has been the right move
for CraftMaster because their process is simple, yet powerful. Overall,
MJB’s technologies, software and people are truly outstanding.